Available Payment Methods

We accept the payment methods displayed at checkout for your order. Availability may vary according to your location, selected currency, device, and payment provider.

A payment method is available only when it appears in your actual checkout. Please review the available options before submitting your order.

Prices, Currency & Charges

The applicable currency, item prices, discounts, shipping charges, and any taxes collected by us are displayed at checkout before payment.

Your bank or payment provider may apply currency conversion charges or international transaction fees. These charges are determined by that provider.

Destination duties, import taxes, or clearance charges may apply separately unless checkout expressly states they are included. Please review our Shipping Policy.

Authorization & Order Confirmation

When you submit payment, the selected payment provider may authorize or collect the order amount according to its processing procedures.

An automated order acknowledgment confirms receipt of your order submission. Order acceptance remains subject to payment verification, product availability, and our Terms & Conditions.

If we cannot accept an order after collecting payment, we will notify you and refund the amount collected for the canceled purchase.

Protecting Payment Information

Payment credentials are handled through the payment services available in our checkout. Their applicable security procedures, authentication requirements, and privacy terms govern the payment services they provide.

We may receive transaction references, payment status, and limited payment identifiers needed to administer your order, refund, or payment inquiry.

Do not send full card numbers, card security codes, account passwords, or one-time authentication codes to our customer service team.

Payment Verification & Fraud Prevention

We or your payment provider may perform reasonable checks to verify a transaction and help prevent unauthorized payment activity.

If information is required, we will explain the request. Order processing may pause while necessary verification remains unresolved.

Use only a payment method you are authorized to use and provide accurate billing and contact information.

Declined, Pending, or Duplicate Payments

If a payment is declined, check your billing details, available funds, and any authentication request from your payment provider.

If the result is unclear, check for an order confirmation and contact us before repeatedly submitting payment. A pending authorization is not necessarily a completed charge.

Your payment provider controls the release of unsuccessful authorizations. If you believe you were charged twice, contact us with the transaction dates, amounts, and order number. Please redact unrelated financial information.

Keeping Your Shopping Session Secure

• Check that you are shopping at https://xeqvynur.com before entering order information.
• Use an updated browser and a trusted device and connection.
• Keep payment authentication codes and account passwords private.
• Verify unexpected payment requests by contacting our published customer service email.

If you suspect unauthorized use of your payment method, contact your payment provider promptly and inform us if an order at our store is involved.

Cancellations & Refund Payments

Contact us immediately to request cancellation. Cancellation depends on fulfillment status and cannot be guaranteed. A successful pre-fulfillment cancellation carries no cancellation fee.

For an approved return, we normally initiate the refund to the original payment method within 5–10 business days after the item is received, inspected, and approved. Your payment provider may require additional time to post the credit.

Approved returns carry no restocking fee. Eligibility, return shipping costs, and other conditions are explained in our Return & Refund Policy .

Questions About a Payment

For help with a payment, email service@xeqvynur.com with your order number, transaction date, amount, and a brief explanation of the issue.

Our Privacy Policy explains how we handle order and payment-related personal information.

Contacting us does not limit your statutory rights or any dispute rights and deadlines provided by your payment provider.